Phase two of Longbridge refurbishment to begin

Image showing ongoing works at Longbridge station

28th February 2019

Important changes will take place to the ticket office at Longbridge station in Birmingham next week as the second phase of its £1.7 million refurbishment begins next week. The old booking office will be replacd by Spring, with a new fully accessible ticket counter making the station more user-friendly for everyone.

The improvement works also comprise of a new accessible toilet, improved ventilation in the booking office, re-plastering and a new floor throughout the station building. While the work is being carried out between Friday 8 and Sunday 31 March 2019 the ticket office will be closed.

Although the ticket office will be closed, passengers are reminded that they will still require a valid ticket to travel to and from Longbridge. Those who would normally renew season tickets at the station are advised to do so online or visit the ticket office at a different station, such as their destination station.

Train service will run as normal and Network Rail are working alongside West Midlands Railway to ensure any disruption in the station is kept to a minimum. The work is being funded by the Greater Birmingham and Solihull LEP and delivered by Network Rail.

Brenda Lawrence, head of stations for West Midlands Railway, said:

“The next phase of work at Longbridge is going to impact the ticket purchasing facilities available at the station, so we are advising passengers to plan in advance for these changes.

“Tickets can be purchased online through our website or app, or from the conductor on the train if there are no other options. Revenue protection staff will be at the station at certain times on some days during the work to provide assistance where they can, but we want people to plan ahead to avoid any delays to their journey.”

Harpreet Singh Moore, scheme project manager at Network Rail, said:

“The improvement work at Longbridge station is part of our National Stations Improvement Programme to transform the facilities at stations across the network. Work has progressed well in recent months. We’ve successfully installed hoarding, removed the existing roof and installed a new over sailing canopy. This investment will significantly enhance the experience for passengers. Once complete, we hope station-users will be pleased with the difference.”

Author: Darren Porter
Image: Network Rail