Passengers travelling through Cambridge railway station were offered free coffee and a chance to talk as part of a mental health awareness initiative led by Network Rail in partnership with Greater Anglia, Samaritans and the NHS. The event, held on 15 October, aimed to encourage conversation, connection and support for those who may be feeling vulnerable.

Volunteers from Samaritans joined rail staff and NHS representatives on the station concourse, inviting travellers to pause for a friendly chat. Organisers said the simple act of talking over a hot drink was intended to help reduce stigma and highlight the importance of seeking support when struggling with mental health.

Combat2Coffee, a local organisation known for its focus on wellbeing and community engagement, provided free drinks throughout the day while speaking with passengers. The team also distributed mental health information and signposting materials, including 75 support directories along with leaflets, pens and keychains. In total, 150 hot drinks were served.

Georgia Payne, Greater Anglia’s Safeguarding and Community Safety Manager, said: “The day was a fantastic opportunity to make sure everyone had the chance to speak out if they needed support or even just enjoy a chat over a coffee. It was brilliant to see colleagues from different organisations and the community come together to support our passengers.”

The initiative forms part of Greater Anglia’s wider efforts to promote wellbeing and encourage honest conversations about mental health across its network. Organisers said they hope similar events will continue to foster connection and awareness among rail users.

Image: Greater Anglia