Accessibility Boost at Tilehurst as New Lifts Open to Passengers

Passengers using Tilehurst railway station can now access every platform step-free for the first time, following the installation of new lifts as part of an accessibility upgrade.

The improvements, delivered by Network Rail, are aimed at making the station easier to use for those with reduced mobility, as well as passengers travelling with prams or heavy luggage. Three lifts have been added, transforming how people move between platforms.

The new lifts have been integrated into the existing footbridge, which was originally constructed during the Great Western Electrification programme in 2013. As part of the wider project, a new walkway has also been created linking the station car park directly to platform one, further improving access.

Officials have highlighted the complexity of upgrading older railway infrastructure, particularly at stations dating back to the Victorian era, where space and structural limitations can present significant challenges.

Jon Higham, Network Rail sponsor, said:

“We’re pleased that passengers at Tilehurst are now benefitting from step-free access to all platforms following the installation of the new lifts. Installing lifts at stations that were built in the Victorian era is a challenge and brings unique complexities. But we’re committed to improving accessibility and ensuring the railway is welcoming and accessible for all. Providing step-free access allows more people to travel by train and with confidence, which means fewer car journeys, less congestion and lower carbon emissions. I’d like to thank passengers and the local community for their patience and understanding while we worked to install the new lifts.”

Local operator Great Western Railway has also welcomed the completion of the work, describing it as a significant improvement for passengers using the station.

GWR Station Manager Tom Butler said:

“We’re delighted this work has been completed – providing a more accessible, safer station environment for all who use it. Tilehurst is a very important station for both residents and visitors and we are delighted to have been able to work with Network Rail to deliver these improvements. We know how important it is that all who wish to are able to access to the services we offer."

The scheme has also been backed by local representatives, who have pointed to longstanding calls for improved accessibility at the station.

Olivia Bailey, MP for Reading West and Mid Berkshire, said:

"Hundreds of my constituents use Tilehurst Station daily to commute to work, for days out, or to visit friends and family, so I am delighted that there is now full step-free access. I would like to thank local people who, over a number of years, have campaigned for the lifts to be installed."

Image: Network Rail